We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases and following guidelines from these agencies and the local health departments.
The wellbeing of our guests and associates is of paramount importance. We are waiving cancellation fees for hotel stays through March 31, 2020 for guests traveling to or from the following locations:
- Asia Pacific: Mainland China, Hong Kong SAR, Macau SAR, Taiwan, Japan, South Korea, French Polynesia
- Europe: Italy
For the most updated information, please refer to Centers for Disease Control and Prevention (CDC) or your local health authority.
March 4, 2020
